Customer Feedback
What our customers say about us
Over 100,000 boat owners worldwide place their trust in Pantaenius and enjoy the peace of mind that our unique and comprehensive policy provides. Their reasons for choosing Pantaenius are varied but we believe it is because of the Pantaenius ethos to always offer the widest possible cover; unrivalled claims handling; an excellent claims payment reputation and excellent customer service; values which are core to the Pantaenius name but don’t take our word for it...
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In the process of purchasing my first sailing boat, I spoke with Declan at Pantaenius to enquire about insurance. He gave me some excellent advice, not just about boat insurance, but also about what to consider when buying a boat. Once we'd made the purchase, he and the Pantaenius team arranged the insurance for us promptly and for a very reasonable premium. Like I'd been told by a few others, they were easy and pleasant to deal with, and the premium was very reasonable. I'd recommend them.
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David, 2024
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A small note to say THANK YOU as we received the parcel with your kind gifts at home this week, so very appreciated as the Pantaenius pegs were an excellent addition to our "deck kit" during our cruising this year! Thank you again to Helena & Team Pantaenius for your generosity & thoughtfulness, I have processed the renewal premium today with your office.
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Karen, 2024
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Excellent support from Kimberley and the team, guided us through the process and were responsive and informative, premium was also most competetive! highly recommended.
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Joseph, 2024
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Just moved from Club to Pantaenius. A number of reasons, particularly the excellent customer service. It was nice to speak with people who understand boating/yachting and who could respond quickly and effectively to my questions or concerns. Policy appears to be as good as the other, and always hope I never have to make a claim……irrespective! Thanks to Danielle and Cayle, awesome customer service over a Christmas and New Year holiday period. Very impressed!!
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Rohan, 2024
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Very happy with pricing and claim process. My premium is very competitive with other insurance companies and the claims process resulted in a fair and fuss free settlement. My premium stayed at the same low rate , even after my claim was settled! I can totally recommend Pantaenius to any boat owner.
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Haydn, 2024