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Complaints
Your satisfaction is important to us
We pride ourselves in our Customer Service and on the quality of Underwriters which we select as partners in our products. However, even with the best of intentions it is sometimes possible to fail to meet expectations, and if that happens, we would certainly wish to put things right as soon as possible.
We are your first point of contact. If you are not completely satisfied with any aspect of our service or your insurance policy, we kindly ask you fill out the following form as precisely as possible.
To find out more please refer to our Compliments & Complaints Procedure.
We are also available by telephone or by email:
Tel: +61-(02)-9936 1670
Email: complaints@pantaenius.com.au
PANTAENIUS Australia Pty Ltd.
33/6 Jubilee Avenue
Warriewood, NSW 2102
Australia
