Complaint

Your satisfaction is important to us

We pride ourselves in our Customer Service and on the quality of Insurance Companies we select as partners in our products. However, even with the best of intentions it is sometimes possible to fail to meet expectations, and if that happens, we would certainly wish to put things right as soon as possible.

We are your first point of contact. If you are not completely satisfied with any aspect of our service or your insurance policy, we kindly ask you fill out the following form as precisely a possible.

Pantaenius GmbH - Représentant d’Assurance

Succursale de Monaco

34, quai Jean-Charles Rey

98000 Monaco

Tel. : +377 97 70 12 02

Send an e-mail

Basic Information

Policy number

Customer Number

Your Message*

Please write a message with your request

Personal Details

Title*

Please enter your title

First Name*

Please enter your first name

Last Name*

Please enter your last name

Street

This is a required field

House No.

This is a required field

ZIP Code

This is a required field

City

This is a required field

Country

This is a required field

Availability

Telephone

Fax

Email*

Please enter a valid email address

How would you prefer to be contacted?

via Telephone via Email

This is a required field

Note: you will find our currently applicable data protection information here

*mandatory

PANTAENIUS - a reliable partner

How important is certainty and peace of mind…

years

of experience guarantee an exclusive service approach and the most efficient claims management when you need it most.

100,000

customers

already place their trust in us and make Pantaenius the leading yacht insurance provider in Europe.

35,000

specialists

in our network help us deliver true local service and support you with advice and expertise all over the world.

Request a quote

Request your no obligation quote easily and quickly online.

Report a claim

Our experienced staff is available 24 hours a day and always at your side in case of emergency.

Get in touch

Don't hesitate to contact our service team. We are always happy to assist.