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* Pantaenius UK Limited is authorised and regulated by the Financial Conduct Authority (Authorised No.308688)

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0303-44 50 11
Monday till Friday 9h to 16.30h
skador@pantaenius.se
Claim notification also by e-mail
For emergencies outside opening hours: +46 767 65 88 00
  • Yacht Insurance
  • Charter Insurance

Your assistance is required to ensure that your claim is processed smoothly and quickly. Therefore, please proceed as follows:

  • Take initial measures to minimise the damage.
  • In acute emergency situations , we are available 24 hours a day via our emergency hotline +46 767 65 88 00 . Minor damage should be reported within 2-3 days during normal office hours on 0303-44 50 11 .
  • Report fire and explosion damage, burglary, theft, robbery, vandalism, embezzlement and fraud to the police.
  • Take detailed photos of the damage.
  • Always submit cost estimates or proof of value.
  • Send us a detailed description of the damage.
  • In the event of collision damage, submit an average report signed jointly with the other party.
  • Never assign claims against your insurer to third parties.
  • Collect all invoices and submit them together for settlement.

Pantaenius has a reputation for settling claims fairly and quickly which we are proud of, so please help us to help you and safeguard your investment.

You can download our claim forms here. Please note that there are different forms depending on the type of damage. We therefore recommend that you contact us before completing the form. Our competent staff will be happy to help you choose the right form for your individual claim.

Claims forms for download

Our top priority is to provide quick and competent support in the event of a claim. To ensure the smooth processing of your claim, please proceed as follows:

  • Contact the Pantaenius claims department immediately - in an emergency around the clock on +46 767 65 88 00, for minor claims within 2-3 days during normal office hours on 0303-44 50 11.
  • If you are unable to commence your journey, arrival and departure arrangements and, if applicable, the charter cruise should be cancelled immediately in order to keep the cancellation costs as low as possible.
  • Please be sure to collect appropriate evidence about the incident itself and the scope of the Claim.
  • Enclose the charter contract, evidence of the occurrence of the damage (damage photos, police report, certificate) and, if applicable, the cancellation invoice as well as the crew list of the charter company confirmed on site with your damage report.
PANTAENIUS - a reliable partner
How important is certainty and peace of mind…
50
years

of experience guarantee an exclusive service approach and the most efficient claims management when you need it most.

100,000
customers

already place their trust in us and make Pantaenius the leading speciallist for yacht insurance in Europe.

35,000
specialists

in our network help us deliver true local service and support you with advice and expertise all over the world.

Request a quote

Request your no obligation quote easily and quickly online.

Report a claim

Our experienced staff is available 24 hours a day and always at your side in case of emergency.

Get in touch

Don't hesitate to contact our service team. We are always happy to assist.

APPROVED BY FINANCIAL AUTHORITY

Pantaenius AB is an insurance intermediator and approved by financial authority. For more information please click here.