Complaint

Your satisfaction is important to us

We pride ourselves in our Customer Service and on the quality of Insurance Companies we select as partners in our products. However, even with the best of intentions it is sometimes possible to fail to meet expectations, and if that happens, we would certainly wish to put things right as soon as possible.

We are your first point of contact. If you are not completely satisfied with any aspect of our service or your insurance policy, we kindly ask you fill out the following form as precisely a possible.

Basic Information

Policy number

Customer Number

Your Message*

Please write a message with your request

Personal Details

Title*

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First Name*

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Last Name*

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Street

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House No.

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City

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Country

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Availability

Telephone

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Email*

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How would you prefer to be contacted?

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Note: you will find our currently applicable data protection information here

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*mandatory

PANTAENIUS - a reliable partner

How important is certainty and peace of mind…

Over 50

years

of experience guarantee an exclusive service approach and the most efficient claims management when you need it most.

100,000

customers

already place their trust in us and make Pantaenius the leading yacht insurance provider in Europe.

35,000

specialists

in our network help us deliver true local service and support you with advice and expertise all over the world.

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Report a claim

Our experienced staff is available 24 hours a day and always at your side in case of emergency.

Get in touch

Don't hesitate to contact our service team. We are pleased to assist you.